UnitedHealth Group
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Lead processes within the Software Delivery Lifecycle (SDLC) and engage in Product Area Agile events within multiple feature teams
- Focus on specific capabilities including Configuration, Monitoring and QA testing, while displaying expert-level knowledge in at least the QA testing area
- Collaborate with the engineering leader within the product area to develop a strategy and implement best practices for QA testing, ensuring the highest quality standards
- Develop as Subject Matter Expert in several technologies, business domains and monitoring applications supported by the Product Area
- Document and communicate translation of business requirements into technical specifications
- Guide and mentor team members to ensure accurate configuration based on business requirements
- Establishing best practices and quality standards for configuration, monitoring, and QA testing across feature teams
- Develop complex test cases, procedures, and automated test scripts for feature implementation tasks, anticipating customer needs and proactively testing solutions to meet functional requirements
- Write and maintain documentation which could include descriptions of program development, logic, coding, testing, changes, and/or corrections
- Provide technical assistance in occasional on-call rotation after hours support and work with the team to troubleshoot and investigate system defects
- Using advanced query knowledge to guide and develop product area team members
- Assist research analytics and identify patterns to improve overall quality
- Lead discovery calls, refinements, designs, etc.
- Reduce bugs and defects by leading the adoption of Agile methodologies, championing quality best practices, and promoting Test-Driven Development
- Use AI tools to streamline workflows and improve decision-making
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED (or higher)
- 4+ years of experience in a business analyst role or Quality engineer role
- 3+ years of experience using MS SQL, SQL query language to write simple and complex queries
- 3+ years of experience in technical writing and/or software documentation
- 3+ years of experience with Microsoft Office programs
- 1+ years of experience leveraging AI tools in the software development lifecycle to improve quality and efficiency
- United states citizenship is required for this position
- Ability to obtain and maintain a suitability or determination of eligibility for a confidential/ secret or top-secret security clearance
Preferred Qualifications:
- Strong analytical and problem-solving skills
- Capability to work independently as well as on a team in both a lead and support role and prioritize work while meeting critical deadlines
- Experience working as a liaison between IT professionals and operational stakeholders
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
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